Terms and Conditions

Effective Date: April 1, 2025
Last Updated: August 13, 2025

1Introduction

These Terms and Conditions ("Terms") govern the access to and use of software services (the "Services" as further defined below) provided by Borderline Genius Inc. ("BGI"), incorporated under the Canada Business Corporations Act. The Terms constitute a legal agreement and are entered into by and between the customer identified on the Order Document ("Customer") and BGI, and include all terms and conditions set out in the applicable Order Document.

By accessing or using the Services or accepting the Order Document, the Customer accepts and agrees to be bound and comply with the Terms. If the Customer does not agree to these Terms, they must not enter into any Order Document and discontinue use of the Services immediately.

2Definitions

"Background IP"

means all Intellectual Property Rights owned or licensed by a party (a) before the effective date of these Terms or (b) independent of the Services.

"BGI Technology"

means (a) BGI Background IP; (b) the Services; (c) all Intellectual Property and know-how applicable to BGI products and services; and (d) tools, code, algorithms, content, modules, materials, documentation, reports, and technology developed in connection with the Services, including derivatives of and improvements to BGI's Background IP.

"Confidential Information"

means information that one party or its affiliates ("Disclosing Party") discloses to the other party ("Recipient") under the Terms, and that is marked as confidential or would normally be considered confidential information under the circumstances.

"Customer Data"

refers to any data, materials, and content Customer uploads or submits to the Services.

"Services"

means the software products, tools, and solutions provided by BGI to support global trade operations as identified in the Order Document, including updates and related documentation.

3Use of Services

Customer may access and use the Services as made available by BGI solely for their internal business operations.

The Customer shall not:

  • Access or use, or permit any third party to access or use, the Services, except as expressly permitted these Terms.
  • Modify, reproduce, distribute, or create derivative works based on the Services, or access the Services for a purpose that is competitive to the Services or any part thereof.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to extract the source code of the Services.
  • Use the Services for illegal activities or in violation of applicable laws or regulations.
  • Interfere with or disrupt the integrity or performance of the Services.
  • Attempt to gain unauthorized access to the Services or their related systems or networks.

4Customer Responsibilities

The Customer is solely responsible for:

  • Providing accurate, complete, and up-to-date data necessary for the proper functioning of the Services.
  • Maintaining the security and confidentiality of their account credentials.
  • Ensuring that their systems and hardware are compatible with the Services.
  • Ensuring they have sufficient rights in all Customer Data necessary to allow BGI to provide the Services.
  • Ensuring Customer's use of the Services complies with applicable laws.

The Customer shall immediately notify BGI of any unauthorized access or use of their account or the Services.

5Data Usage, Privacy, and Affiliates

Ownership of Data

The Customer retains all rights, title, and interest in and to the Customer Data. BGI does not claim ownership of Customer Data.

License to Use Customer Data

The Customer grants BGI and its affiliates a non-exclusive, royalty-free, irrevocable, worldwide license to Process Customer Data solely:

  • to perform the Services;
  • to enhance, improve, and train the Services and BGI's software tools, models, and algorithms;
  • for internal reporting, support, and system maintenance purposes.

Data Privacy Compliance

BGI agrees to Process Customer Data in accordance with applicable Canadian data privacy laws and, where applicable, any additional international data privacy regulations required for the processing activities carried out by its affiliated entities.

6Service Availability and Support

  • BGI will use commercially reasonable efforts to ensure the Services are available 99.5% in each calendar month, excluding scheduled maintenance or unforeseen technical issues.
  • The Customer will receive prior notice of planned maintenance periods where practicable.
  • BGI provides standard support for the Services, with upgraded support available as expressly set out in an Order Document.

7Fees and Payment

  • Fees for the Services are specified in the Order Document. The Customer agrees to pay all such fees within the timeframe set out in the applicable Order Document.
  • All fees are non-refundable unless otherwise explicitly stated in the Order Document.
  • The Customer is responsible for and shall pay all applicable taxes, duties, or levies, excluding taxes based on BGI's income.

8Intellectual Property

BGI retains all rights, title, and interest in the Services and all other BGI Technology. The Customer understands and agrees that the Services and its entire contents, features, functionality, including but not limited to, all information, software, code, data text, displays, graphics, photographs, and images are owned by BGI and are protected in all forms by applicable Intellectual Property laws.

Customer owns all rights, title, and interest in Customer's Background IP. Customer grants BGI a license to use Customer's Background IP to perform the Services. The Customer retains ownership of Customer Data.

9Limitation of Liability

BGI's aggregate total liability related to the Services or these Terms will not exceed the total fees actually paid by the Customer in the twelve (12) months preceding the first event giving rise to any claim.

BGI will not be liable for any indirect, incidental, special, punitive or consequential damages, or for any lost revenues, profits, savings, data, use, or goodwill, regardless of the theory of liability.

Customer's use of the Services is at Customer's sole risk. BGI does not make any warranty, condition, or term of any kind, whether express, implied, statutory or otherwise, and BGI specifically disclaims all statutory or implied warranties, conditions, and other terms.

10Term and Termination

These Terms shall commence on the earlier of Customer's first use of the Services or the execution of the Order Document and remain in effect for the duration outlined in the Order Document unless terminated earlier in accordance with these Terms ("Term").

Either party may terminate these Terms if the other party (a) is in material breach of the Terms and fails to cure that breach within 30 days after receipt of written notice, or such material breach is incapable of cure, (b) ceases its business operations, or (c) becomes subject to insolvency proceedings and such proceedings are not dismissed within 90 days.

11Governing Law

These Terms will be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.

Any disputes will be resolved exclusively in the courts located in Toronto, Ontario.

12Contact Information

For questions about these Terms and Conditions, please contact us at:

Borderline Genius Inc.
Address: 333 Bay Street, Suite 2400, Toronto, ON M5H 2T6, Canada
These terms protect both parties

These Terms and Conditions are effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future.